At GoSmartPrinting.com, we are committed to providing fast, reliable, and affordable shipping options. This Shipping Policy explains how we process, ship, and deliver your orders. By placing an order with us, you agree to the terms outlined below.
1. Order Processing
Orders are typically processed within 5 business days after payment is received. Orders placed on weekends or holidays will be processed the next business day. Some products may require extra time for processing due to availability or customization.
2. Shipping Methods
We offer the following shipping options:
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Standard Shipping: Delivery within 5 to 10 business days, available to most locations.
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Expedited Shipping: Faster delivery within 2 to 7 business days, available to select areas at an additional cost.
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International Shipping: Available to selected countries; delivery times and costs vary depending on destination.
3. Shipping Costs
Shipping fees are calculated based on your order’s weight, chosen shipping method, and destination. The exact shipping cost will be shown at checkout before you finalize your purchase. From time to time, we may offer free shipping promotions—please check our website for details and eligibility.
4. Delivery Times
Delivery estimates depend on the shipping carrier, destination, and factors like weather or customs delays. While we strive to deliver on time, GoSmartPrinting.com cannot guarantee exact delivery dates.
5. Order Tracking
Once your order ships, you will receive a tracking number via email to monitor its progress. You can also log in to your GoSmartPrinting.com account and view your order status under “Order History.”
6. Address Accuracy
Please ensure your shipping address is accurate and complete. GoSmartPrinting.com is not responsible for delays or extra charges caused by incorrect or incomplete addresses. Double-check your address during checkout to avoid any issues.
7. Shipping Restrictions
We currently ship to:
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United States
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Canada
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Selected international destinations
Some products may have shipping restrictions due to regulations or other reasons. If we cannot ship an item to your location, we will notify you and suggest an alternative.
8. Shipping Delays
While we aim for prompt shipping, delays can happen due to unforeseen circumstances like severe weather, labor strikes, or issues with carriers. If a delay occurs, we will keep you informed and work to resolve the situation quickly.
9. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately. We will work with the carrier to investigate and assist with any claims. However, GoSmartPrinting.com is not responsible for damages that occur after the carrier confirms delivery.
10. Contact Us
If you have any questions about our shipping policy, please get in touch with our customer support team:
GoSmartPrinting.com
Email: info@gosmartprinting.com
Phone: 24/7 Support Service
Address: 24 Waverly Pl, New York, NY 10003, USA